Tours & Lessons
Know Before you Go
Please be sure to check your itinerary before you arrive to ensure you have booked everything you need and know where to go. Booking in advance is recommended, as walk-ups might be limited during busy periods.
What to Bring
- At least 1 liter per person in a camelback or water bottle
- Small personal bag
- Comfortable, breathable sweat-wicking shorts or pants and shirt
- Sunglasses
- One warmer and waterproof outer layer
- Comfortable hiking and biking socks (highly recommended)
- Proper footwear is mandatory and not available for rental — if biking, close-toed shoes
- Sunscreen is highly recommended at 8,300 feet of elevation!
Helmets are required for all tour participants younger than 18, and highly recommended for everyone participating.
Arrival
If you are getting rental equipment, please arrive at least 30 minutes before your tour.
All guests must check in at the front desk of tickets to receive lift passes, tour/lesson vouchers, and/or rental equipment.
Once checked in with equipment and tickets, guests can meet outside the ticket office at least 5 minutes prior to the lesson or tour’s start time.
Rescheduling a Lesson or Tour
Please do not be late to your tour. If you are more than 20 minutes late, we will have to reschedule your tour to a later time or date to avoid disturbing other tours and to ensure you receive a full lesson/tour.
We do not offer refunds or credit for missed lessons or tours. Please communicate ahead of time to reschedule if you are not going to be able to make it. We can only reschedule lessons within the same season as they were originally purchased.
Weather changes quickly in mountain environments. We do not offer refunds due to weather conditions. If the weather is deemed unsafe, we will reevaluate on a case-by-case basis.
Additional Information
Parking is first come, first served in our main parking lot and Montana lot.
In the unlikely event of injury or medical emergency, Granby Ranch staff may contact medical personnel and/or arrange transportation to a medical facility. In case of emergency, we will attempt to reach the emergency contact provided.
Our guides will do their best to accommodate all participants during periods of frustration, fear, or illness. If a student is unwilling or unable to participate in the tour/lesson, we do not offer refunds or credits for partial tours/lessons.
