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Safety & Resort Policies

Your Guide to Our Mountain

Granby Ranch focuses on safety as part of our core mission and everyday operating culture. We want to keep you as safe as possible while enjoying our slopes, so please read on for important safety information. Additionally, on this page you’ll find our general resort policies which will help you navigate and understand the rules of the mountain.

 

Absolutely no sliding/sledding of any kind. All users must have skis or snowboard with metal edges to descend any trail at Granby Ranch.

 

Ski Patrol & Safety Contacts

For Ski Patrol Assistance: (970) 557-4222
Report Reckless or Unsafe Visitors: (970) 557-4222
Other Inquiries: info@granbyranch.com

Know Your Responsibility Code

Regardless of how you decide to enjoy the slopes, always show courtesy to others.

Follow the Responsibility Code:
  1.  Always stay in control. You must be able to stop or avoid people or objects.
  2.  People ahead or downhill of you have the right-of-way. You must avoid them.
  3.  Stop only where you are visible from above and do not restrict traffic.
  4.  Look uphill and avoid others before starting downhill or entering a trail.
  5.  You must prevent runaway equipment.
  6.  Read and obey all signs, warnings, and hazard markings.
  7.  Keep off closed trails and out of closed areas.
  8.  You must know how and be able to load, ride and unload lifts safely. If you need assistance, ask the lift attendant.
  9.  Do not use lifts or terrain when impaired by alcohol or drugs.
  10.  If you are involved in a collision or incident, share your contact information with each other and a ski area employee.

Know and obey the Code. It’s your responsibility. If you need help understanding the Code, please ask an employee.

Inclement Weather Policy

Inclement Weather Policy

Granby Ranch operates recreational services in rain, snow and shine. On occasion, we may close operations for inclement weather, including lightning, wind, cold temperatures, snow, or all other natural events. Note that all products are non-refundable and non-transferrable in the event of closure.

Lift Safety

LOADING
  • Get prepared and be ready! Take your pole straps off and hold your ski poles in one hand. Check for loose clothing and equipment.
  • Backpacks should be removed.
  • Group up with your riders and get on the same page before proceeding from the lift maze.
  • If you would like the chair slowed, tell the operator before moving into the queue. Let them know if you need the chair slowed at the top as well.
  • Line up with your group at the wait board and follow the chair in front of you to the load board.
  • Line up with the yellow “load here” signs. Remember to keep your skis straight ahead and look behind you for the incoming chair.
  • Grab onto the side of the chair and sit back to pull yourself onto the chair.
  • Scoot and pull yourself all the way into the chair so your back is fully touching the seat back; as a group, bring down the safety bar.
  • Be sure to notify your chair mates that the bar will be coming down to avoid any contact between the bar and an unaware passenger.
RIDING
  • Make friends and sit tight! Chat about the weather, the conditions, where everyone is from or anything else that may come to mind. Use the time to get to know your fellow skiers. Talk about anything, but DO NOT:
    • Horse around.
    • Turn around in the chair.
    • Get things out of your pockets – no one wants to drop their phone off the chair!
    • Throw things from the chair.
    • Click your skis.
    • Swing, rock, or bounce the chair.
UNLOADING
  • When coming into the terminal, wait until everyone is ready to raise the bar! That means sitting back in the seat and taking feet off the footrest bar.
  • Check for loose equipment and ensure your backpacks and fanny packs are loose from the chair and ready to move with you.
  • Keep your tips up and look for the yellow “unload” signs.
  • When aligned with the signs, stand up with authority and slide down the ramp. Do not hold onto the chair!
  • Move out of the way quickly so the next guests have plenty of room to unload.
  • If you happen to fall or leave something behind, clear out of the way as soon as you are able, the lift operators will be paying attention and can assist you more effectively if you’re off to the side.

Waivers Required for All Trail and Mountain Users

Waivers Required for All Trail and Mountain Users

Consisting of trails on primarily private land, all guests recreating on trails or slopes -- winter and summer -- must possess a valid pass or ticket product and complete a waiver.

Uphill Access Policy

At Granby Ranch the safety of our guests and employees is of the upmost importance. This concern for safety is a driving factor in all decisions regarding mountain access which includes all means of uphill travel. Please review our Uphill Access Policy below.

 

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Permitted Devices

Granby Ranch’s winter operations (ski lifts and trails) are designed for use by the skiing guests using alpine and cross country skis or snowboards affixed to their feet by a range of binding systems and standardized adaptive ski devices and equipment for individuals with disabilities. Allowed devices will have metal edges and a retention system such as a leash or properly working brakes that must be worn at all times. A person who has a disability is allowed to utilize any equipment that has been designed and manufactured primarily for use by individuals who have disabilities. Examples of such ski equipment include but are not limited to sit-skis, monoskis, outriggers, blind bibs, etc.

Granby Ranch reserves the right to change or update this policy at any time and for any reason.

THE FOLLOWING DEVICES ARE NOT ALLOWED ON THE TRAILS AND LIFTS AT ANY TIME :
  • Drones
  • Sleds, Tubes, Saucers and Toboggans
  • Body Sleds
  • Snowmobiles (Except by authorized personnel accessing the mountain for operating purposes)
  • Tandem Skis
  • Babies in Backpacks
  • Snow Scooters
  • Snow Skates without metal edges or retention device
  • Onewheels
  • Fat Tire Bikes
THE FOLLOWING DEVICES ARE ALLOWED:
  • Alpine/Telemark skis
  • Snowboards
  • Snowblades/Ski Boards
  • Snowdecks with metal edges and a leash
  • Ski Bikes with restraint devices and/or designed to fall over on detachable lift only
  • Ski Trikes with restraint devices and/or designed to fall over on detachable lift only

Park SMART

While the Terrain Park can be fun and challenging, it’s important to consider the risks that accompany skiing or riding on features in the park.

Be sure to be Park SMART:
  • Start Small – Work your way up and build your skills.
  • Make a Plan – Every feature. Every time.
  • Always Look – Before you drop.
  • Respect – The features and other users.
  • Take it Easy – Know your limits. Land on your feet.

Dog Policy

Service animals specifically trained to aid people with disabilities are welcome in our base area and buildings.  Please Clean up after your dog.

Winter:

  • It is GR Operations Policy that no dogs or service animals ride any aerial lift(s).
  • Dogs are not allowed on snow in the base area or on trails during operating hours.
  • Dogs are not allowed in buildings.
  • All Dogs must be leashed when on the property. (See excerptions below)
  • **Nordic Skiers and Snowshoers…When using Upper Mtn. & Golf Nordic Trials for XC skiing or Snowshoeing dogs are allowed off leash but must be under voice control and within sight at all times. No dogs are allowed on the Mountain (Alpine Area & Base Area) during operating hours.
  • **Uphill Skiers… When using uphill routes (whether skinning up or skiing down) dogs are allowed off leash but must be under voice control and within sight at all times.
  • No dogs are allowed on the Mountain during operating hours (Alpine Area & Base Area included). (Uphill access is permitted between the hours of 6:00AM – 9:00AM and 4:30PM – 6:30PM (except during night skiing). Clean up after your dog.
  • Please clean up after your dog and dispose of pet waste properly. Owners of dogs deemed aggressive problematic may be asked to leave. Thank you for your understanding.

If Pet owners do not comply with current policies, their privileges to have dogs on GR property will be revoked.

Summer:

  • It is GR Operations Policy to allow dogs that are on leashes and under the owner’s control. The dog must be leashed and well behaved. The animal can descend the mountain via the Hiking trails or open slopes. Dogs may notbe on any mountain bike trails.
  • Dogs must be under control at all times. No dogs are allowed on the mountain during operating hours. Clean up after your dog.

Granby Ranch Is A Smoke-Free Property

Granby Ranch Is A Smoke-Free Property

Smoking of any kind is prohibited at Granby Ranch. You will be asked to leave if you are caught smoking outside and/or if you leave cigarette butts on the ground. Please respect our fragile, arid mountain environment.

Other Resort Policies

Other Resort Policies

Helmets

Helmets are not required at Granby Ranch. However, we require helmets for all ski and ride school lessons and all users in the Downhill Bike Park.

Drones

Drones are prohibited on property.

Tubing

No tubing services are offered at this time. Sledding and tubing are strictly prohibited within ski area boundaries. Please note all posted signs regarding sledding restrictions on ski area boundary markers.

Refunds & Transfers

All Day tickets, lift packs and pass products are non-refundable and non-transferrable for any reason. Other resort services, including ski school lessons and rentals, may have cancellation periods.

Ski School Cancellation Policy: Guests can cancel private or group lessons penalty-free up to 7 days in advance of arrival or rebook for later in the season. Purchases become non-refundable inside of 7 days. Please call us at 888-850-4615.

Rental Cancellation Policy: Guests can cancel penalty-free up to 7 days in advance of arrival or rebook for later in the season. Purchases become non-refundable inside of 7 days. Please call us at 888-850-4615.

Outside Alcohol

Outside alcohol is expressly prohibited at Granby Ranch.

Mountain Environment - Use at Own Risk

You are entering a mountain environment. This means you may slip, fall, and experience rugged conditions such as snow, ice, water, rocks, branches, grass, tress, and other natural or unnatural obstacles. Uneven terrain may exist anywhere on the mountain and elsewhere on the property. Sturdy footwear is strongly recommended. Please be aware that vehicles and heavy machinery operate frequently, including snowmobiles, groomers, trucks, ATV’s and RTV’s. This is an active ski resort — please be extremely conscious of your surroundings. By entering the mountain area, you are aware of the mountain conditions and are entering at your own risk.

Nordic, Snowshoe, Cross-Country

Nordic skiing, fat biking and snowshoeing are now available on designated Nordic trails (not on downhill runs inside of the ski area boundary). Day tickets and winter season passes are available at the ticket window. Please see our Property Access Policy for more information.

Overnight Camping

Overnight camping is expressly prohibited. Several locations with RV hookups are available immediately nearby Granby Ranch.

General Customer Inquiries

LOCATION

Base Lodge

PHONE

Call us today! 888.850.4615

Email

info@granbyranch.com

Customer Complaints

Please send a brief note with your issue to info@granbyranch.com and we’ll do our best to address your issue!

Donations

Please write us with your inquiry at info@granbyranch.com

Terms of Sale

You should carefully read these Granby Ranch Terms of Sale (“Terms”) before submitting any orders for purchase, as this document contains important information regarding your rights and obligations, and conditions, limitations and exclusions that may apply to you.

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Digital Terms & Conditions

These Terms of Use (“Terms”) apply to the website granbyranch.com and the Granby Ranch mobile application, and all other websites, mobile sites, and mobile applications where these Terms appear or are linked (each individually, a “Site” and collectively, the “Sites”).

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Privacy Policy

GR Operations LLC dba Granby Ranch (“Granby Ranch,” “we,” “our,” or “us”) respects the privacy of your information. This Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the information you provide to us in using our websites (“Sites”), the services provided through our Sites and at our resort, and the mobile applications we offer (collectively, “Services”)

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