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COVID-19 Policy, News & Updates

Your Guide to Granby Ranch This Winter

While the world around us is uncertain, this is a truly transformative moment for the mountain. We have been busy preparing our protocols per county and state guidelines, and we want to be in as much contact with you as possible. Take a look at this feature section of the website frequently, sign up for our emails, book your products in advance, and when you and your family arrive at Granby Ranch make sure to download the guest mobile application, which will allow you to access Wi-Fi and serves as a health and safety measure to support our public health agencies.

A letter from Andy & Jace

Room to Roam: Your Guide to Granby Ranch

Frequently Asked Questions

Frequently Asked Questions

Are face masks required?

Yes. For all Red Zones (indoor facilities) and Yellow Zones (parking lots, base area, lift lines, chairlifts, areas of congregation outside, etc.) mask-wearing is required and strictly-enforced. You may choose to lower your mask during skiing. (On-mountain is considered our Green Zone).

What precautions are you taking to reduce health and safety risks?

Your families’ safety is undoubtedly your foremost priority, and we feel the same way. You will see significantly different processes for indoor amenities, including in our restaurants and rentals facilities this season. We will aggressively increase our sanitization procedures. And we will do our best to communicate protocols before you arrive, as well as when you get into the valley. Our team and the ski resort will be adhering to CDC and state/local public health agency guidelines. You will need to follow guidelines like mask-wearing, as well. The precautions we are taking are intended to help to keep you safe while enjoying the new Granby Ranch ski resort.

When should I plan to visit?

Given county-mandated capacity restrictions for our indoor facilities and social distancing management strategies at our base area, we strongly advise that you plan ahead for your visit and stay tuned to our pre-arrival communications. Typically, Saturdays, the week of Christmas, President’s Day weekend and MLK Day weekend are our busiest periods. If you’d like to avoid the crowds, stop by during the week. Please know that our processes are meant to guarantee you and your family’s safety during your visit, so please have patience. We’ll do our best to ensure your vacation at our mountain is a special one.

Will I Need to Make a Reservation?

No. Granby Ranch will manage on-mountain capacity through strong recommendation for advance purchase of season passes, lift tickets, ski school lessons, rentals, to-go food and other products. Walk-up window ticket sales may be eliminated on certain days where forecast skier visits or overflow from Winter Park may cause excessive congestion.

How Will Lift Lines Be Socially-Distanced?

Physically distancing naturally occurs from tip to tail when wearing ski and snowboards. Guests will also notice additional spacing measures, including extended maze designs and more lateral spacing to create a consistent flow of appropriately spaced traffic.

Do I Have to Ride with People I Don’t Know?

No. Guests will self-group and load chairlifts and the gondola with their related cohort up to maximum capacity. Unaffiliated skiers/riders may be loaded on the same chair with at least one space between them. Individuals who wish to ride alone will be allowed to do so but may have to wait until demand allows a chair or cabin to be loaded with one person.

Will Uphill Be Offered This Winter?

Yes. Alpine touring stamps and releases will be available closer to the winter 2020-21 season. Plan to stop by the ticket window on your first visit of the season to Granby Ranch.

Will There Be Changes to Parking This Winter?

Yes. Upper and Lower Lots will remain free parking. Close-In Parking near the Base Lodge will be paid parking. We have also added outdoor restroom facilities, which will be cleaned on a frequent basis throughout the day, to limit congestion indoors. Further, you will be required to wear masks, socially distance, and “tail-gating” at your car with unfamiliar cohorts will not be allowed. Be sure to use our drop-off location at the base area and stay tuned for more information about additional parking locations, shuttle information, etc.

Will You Use Shuttles to the Upper Lots?

Yes. But transportation capacity will be substantially limited. Our shuttles we will equipped with barriers and cleaned after each use. All passengers will be required to travel only with their cohort as space allows. Stay tuned for more information on potential reservations systems.

Will Classes Be Limited?

Yes. All class are being shortened to half day and will not include food. Class sizes have been reduced. Age 5 and below must take Private lessons. Age 6 and above can participate in Group lessons.

Will Childcare Services Be Offered This Year?

No. Childcare services will not be provided.

What is Granby Ranch Doing to Protect My Child?

All employees will be required to submit to a wellness check before beginning or participating in any lesson. All ski school participants and instructors must wear masks at all times. When indoors (if allowed), children must remain a minimum of 6 feet away from each other. We will strictly follow all Grand County and State of Colorado guidelines as it relates to spacing.

 

Should I Book Rentals in Advance?

Yes. Advanced reservations are strongly recommended for ski and snowboard rental equipment. Walk in rentals will be available this winter, though we may restrict this service if guidelines and restrictions call for it.

Will Retail Be Open?

Yes. Retail stores will be accessed through first-come first-serve lines. Guest services attendants will let you know when to proceed into the store. Guests will be expected to wear face coverings while in the store. Credit cards are preferred, but cash will be accepted.

What Have You Done to Change Rentals This Year?

We have substantially changed the rental process inside. Further, we invested significantly in a new HEAD fleet that will improve our speed of process and get you and your family out on the hill faster. We will feature indoor boot fitting, with limited capacities, and outdoor pickup for skis and snowboards.

Can I Go Inside to Eat Anytime?

No. Entry to outlets will be managed by staff and through the Granby Ranch mobile application amenity pass and by Guest Services.

How Will Indoor Seating Be Arranged?

Dining room seating will be modified to increase physical distancing and meet capacity restrictions per guidelines.

What Other Measures to Limit Capacity Will You Take?

Other measures to regulate capacity include expanded hours of operation, advanced reservations, added outdoor dining options, and contactless ordering and payment solutions.

Will You Offer To-Go and Express Ordering?

Yes. Further, we will be announcing the mobile ordering system soon. Stay tuned for more information.

Will Bars Be Open This Winter?

Full-service bars inside may not be open based on health official guidelines and current orders. Drinks will be available for table service and grab-and-go options outside, as allowed per guidelines.